Q&A

FAQ

【Bathing / Baths】
Can I use the hot springs for a day trip?
Day trips to the hot springs are only possible during the hotel's operating period (April 24th to mid-October).
Fare:Adults 1,320 yen, Child…Continue reading
【Others】
Is there transportation to the trailhead?
Transportation to the trailhead is available.【For a charge:Mountain climbing option 2200 yen/per person】
Even if you have made a reservation…Continue reading
【Hotel / Guest rooms】
Are there in-room massages?
Massage is not available.
There is a free massage machine in the lobby, so please feel free to use it.
【Hotel / Guest rooms】
Are there smoking rooms?
We do not have smoking room.
All rooms are non-smoking.

The smoking area is on the first floor.(24H)
If you smoke in the room, we will char…Continue reading
【Access / Parking】
Is there parking available?
Free parking is available.(Approximately 6 units)
Reservations are not possible.This offer is on a first-come, first-served basis.
【Hotel / Guest rooms】
Can I leave my luggage before check-in?
It can be stored.

Please ask the front desk staff upon arrival.
If you would like to send your luggage to the hotel in advance, please send…Continue reading
【Hotel / Guest rooms】
Is there a hotel curfew?
We do not have curfew.
【Hotel / Guest rooms】
Check-in and check-out
check-in / 15:00 Check-out / 10:00

However, this may vary depending on your accommodation plan.
Please check when making your reservation.

Please contact us if you have any questions.

0163-82-1531

Weekdays 10:00 to 16:00(Closed on Saturdays, Sundays and public holidays)*May be closed temporarily even on weekdays